Jewelry Orders

  • I'm changing my shopping cart, and should have the new one in place soon.
    If your purchase just can’t wait, however, please contact me to arrange a private sale.

Australian Customers

I accept direct bank transfers. E-mail me with particulars of the pieces you are interested in. I'll quote you price and postage in AU$, provide my BSB and account number, and forward your purchase after the payment clears.

Alternately, if you're a Paypal member, you can pay via my email address.

Delivery

I check my e-mail orders at least once a day. The items for sale are already on hand, so I can dispatch them quickly. Normally this is within a working day or two, depending on when your e-mail order is received and read. If for any reason I cannot do this, I will let you know as soon as possible. Don't forget that I may be in a different time zone.

Please allow at least 5 days for delivery within Australia.

Outside Australia, I send orders via air mail. Unfortunately delivery times are varying greatly, and I can't predict how long delivery will take. Click here to see what Australia Post says about delivery times.

Privacy

I will always respect your privacy. I use customer information only to run my site efficiently and satisfy the orders I receive.

I will not pester you with unsolicited mail, nor will I sell or use your name in any other manner. I'm not set up to accept credit cards, so I never see those details.

Guarantee

If something is worth doing, it's worth doing well.

I believe in the above motto, take pride in my work and guarantee its quality.

If for some reason you are not happy with your purchase, however, just return it to me in new condition. Do this within 30 days of receiving it and e-mail me to let me know, and I will guarantee you a full refund.

If I have let a faulty piece slip through but you don't notice it until later, contact me with the details. I will repair, replace or refund in full, according to circumstances.

With reasonable care your jewellery should last a long time — I'm still wearing pieces that I made years ago.

Did you see my note about colour?

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